Automate Customer Engagement Across
WhatsApp, Social Media & Websites
14-day free trial • No credit card required
Build Specialized AI Agents for Every Business Role
Create specialized AI Agents for sales, support, lead qualification, ecommerce, and more. ChatiWa’s multi-agent system routes each conversation to the right agent, uses dedicated business knowledge, maintains context, and takes real actions automatically.
Specialized AI Agents
Create dedicated agents for different business roles.
Intelligent Agent Routing
Automatically connect each customer request with the right AI Agent.
Knowledge-Powered Conversations
Give every agent the right business knowledge to respond accurately and contextually.
Take Real Business Actions
Collect data, update custom fields, trigger flows and sequences, call APIs, and hand conversations to human teams.
Live in Less Than 5 Minutes
The fastest "Time-to-Value" in conversational automation
1
Connect
Connect your WhatsApp, Instagram, or Website in 2 clicks.
2
Create AI Agents
Create dedicated agents for different business roles and equip them with the right knowledge.
3
Deploy
Activate your conversational workflows and scale revenue autonomously.
Automate the Complete Shopping Journey in Chat
Connect Shopify, WooCommerce, and product catalogs with ChatiWa to create complete conversational shopping journeys—from product discovery and AI recommendations to cart recovery, payments, order updates, and post-purchase support.
AI-Powered Product Discovery
Help customers find the right products through natural conversations and personalized recommendations. Guide shoppers with AI that understands intent, suggests relevant options, and turns browsing into confident buying decisions.
Shopify & WooCommerce Automation
Connect your store to automate customer engagement, orders, cart recovery, notifications, and follow-ups. Sync products, customers, and order events so every chat stays in step with what is happening in your store.
Abandoned Cart Recovery
Automatically follow up with shoppers and bring them back to complete their purchases. Send timely reminders with product context and offers that recover revenue from carts that would otherwise be lost.
Orders, Payments & Updates
Automate confirmations, payment journeys, order updates, and post-purchase communication. Keep customers informed from checkout to delivery while reducing manual support work for your team.
WhatsApp Catalog Commerce
Let customers browse products and continue their buying journey directly inside WhatsApp. Show catalogs, variants, and pricing in chat so shoppers can compare options and move toward checkout without leaving the conversation.
WhatsApp Appointment
Book services automatically with reminders, confirmations, and rescheduling handled for you. Let users pick available slots and schedule appointments directly in WhatsApp, so your team spends less time on back-and-forth and more time delivering the service.
The Backbone of Your Modern Tech Stack
Disrupt nothing—streamline everything. ChatiWa connects effortlessly as a unified automation layer over your existing software tools.
All Conversations - One Place, Full Control
One powerful inbox for every customer, across every channel.
Stay organized, respond faster, and manage your entire communication flow from a single screen.
Automated Sales & Support
Automate sales, support, and shipping follow-ups from a single thread—qualify leads, answer FAQs, escalate to humans when needed. Keep every customer moving forward while your team focuses on conversations that need a real person.
Team Collaboration
Know every customer the moment they message. Access unified profiles, conversation history, tags, and data across WhatsApp, social channels, X, and LinkedIn in one place so your team always replies with full context.
Conversation Control
Stay in control of every interaction. Use internal notes, labels, assignments, and smart actions to manage conversations efficiently and keep everything organized.
Omnichannel Inbox
Every platform, one dashboard. Manage WhatsApp, Messenger, Instagram, X, and LinkedIn conversations in one unified view with instant synchronizations.
Turn Every Click Into a Conversation
Every ad, visitor, and interaction becomes an instant, high-intent chat. Capture attention at the peak of interest and eliminate drop-offs across every touchpoint.
Click-to-Chat Ads
Turn clicks into real conversations. Launch WhatsApp ads that open directly into chat—no friction, no lost leads.
Chatbot for Website Optimization
Turn your site into a lead-capture engine. Deploy a chatbot that proactively qualifies visitors, answers complex FAQs, and captures lead data 24/7.
Social Auto-Engagement
Turn comments into conversations. Automatically reply to Facebook & Instagram comments and move users to private chat.
Lead Capture Flows
Collect data without friction. Capture user details naturally through interactive chat-based forms, user-input flows, and WhatsApp flows.
Reach More People
Get More Responses
Launch campaigns that feel personal, timely, and relevant. Engage users across channels with messages that actually get attention
Multi-Channel Messaging
Be everywhere your users already spend time—WhatsApp, SMS, and email—stitched into one flow so every touch feels connected, not scattered. Plan sends, follow-ups, and announcements from one hub. Layer in social publishing so your feeds stay active: schedule posts, reuse creative, and stay visible effortlessly while your team focuses on conversations that convert.
Broadcasting
Send WhatsApp campaigns at scale with templates, custom fields, audience segments, and throttling that keep deliverability healthy. Launch bulk messages to opted-in subscribers in one shot—so launches feel instant to you but still respectful to WhatsApp limits.
Social Publishing
Stay active effortlessly without jumping between apps every day. Plan, schedule, and automate posting plus light engagement on Facebook and Instagram so your feed stays consistent and on-brand while your team focuses on DMs and comments that need a human touch.
SMS , Email & Outbound Flows
Scale your outreach by bridging the gap between chat and inbox. Trigger email workflow automation and outbound sequences based on real-time customer behavior signals.
Follow Up. Nurture. Close.
Automation keeps leads engaged until they are ready to convert. Guide every user through a personalized journey without manual effort.
Smart Sequences
Follow up automatically. Send timely messages that keep leads engaged and moving forward.
Interactive Journeys
Guide users step by step. Build structured paths using forms, logic, and dynamic flows.
Behavior Triggers
Act on user actions. Respond automatically based on clicks, replies, and engagement signals.
Your Tools. Fully Integrated.
No silos. No manual work. Everything works together. Automate data flow across your entire system with zero complexity.
Google Sheets Sync
Turn chats into data. Store and manage leads in real-time using Google Sheets.
Webhook Automation
Real-time automation. Use inbound and outbound webhooks and WhatsApp workflows to trigger instant actions.
Form Integrations
Capture leads anywhere. Connect WPForms, Elementor, Google Forms, and web forms seamlessly.
HTTP API
Build custom workflows. Trigger actions and integrate with any external system.
High-Volume WhatsApp Automation Built for Enterprise Growth
Dedicated Meta Cloud API throughput, private enterprise instances, custom CRM/ERP webhooks, and 99.9% uptime SLA.
Choose the Right Plan for Your Growth
Scale your messaging automation with official WhatsApp Cloud API, AI agents, and limitless workflows.
Need a Custom Enterprise Solution?
Get dedicated infrastructure, custom LLM integrations, unlimited channels, and tailored SLAs for large enterprises.
What Our Customers Are Saying
This update is the most anticipated and transformative for our business. It allows us to leverage the power of conversat…
This update is the most anticipated and transformative for our business. It allows us to leverage the power of conversational AI across our now four social media communication channels: Messenger, WhatsApp, Instagram, X, and LinkedIn. The future is undeniably conversational, and combining this with e-commerce creates the perfect synergy, positioning us at the forefront of the economy's direction.
Kratos
Overall Experience
Their team is responsive, knowledgeable, and always willing to go the extra mile to support us and our clients. They pro…
Their team is responsive, knowledgeable, and always willing to go the extra mile to support us and our clients. They provide comprehensive support throughout the entire customer journey, from onboarding and training to ongoing maintenance and updates. One of the most remarkable aspects of ChatiWa is its continuous commitment to innovation.
Irshad
User Experience, Performance
ChatiWa will be one of the best in the market as they are contiously improvising and bringing new features.
ChatiWa will be one of the best in the market as they are contiously improvising and bringing new features. Their conversational builders make client management smooth and intuitive across all sales touchpoints.
Bunty
Overall Experience, Core Software Functionality
I have been using the WhatsApp API since its inception, exploring various platforms for chatbot broadcasting. Last year,…
I have been using the WhatsApp API since its inception, exploring various platforms for chatbot broadcasting. Last year, I started using ChatiWa and found their product to be quite good and affordably priced. As a reseller, I tried their white-label solution, which is highly flexible and covers a wide range of features. Overall, I love the product.
Sky Free
Overall Experience
Thankyou guys for building this. We are running the software reseller and our customers found your panel the best. We ha…
Thankyou guys for building this. We are running the software reseller and our customers found your panel the best. We had tested and did live work with other panels also and we finally removed all other panels and continued growing ChatiWa reseller. Best part is the support that you guys provide.
Snehil Prakash
Key Software Feature, Customer Support, Performance
Team ChatiWa is creating wonders 💪. You guys do work actively for any of the customer queries, problems or any bugs. You tot…
Team ChatiWa is creating wonders 💪. You guys do work actively for any of the customer queries, problems or any bugs. You totally understand what your customers actually need. Thanks for being there to assist everyone.
Mr Unick
User ExperienceResource Center
Unlock the potential of our resource center, accessing valuable information and insights for your business growth.
Frequently Asked Questions
AI Agents, messaging channels, ecommerce, team inbox, pricing, and how to get started with ChatiWa.
ChatiWa is an AI-powered customer engagement and automation platform for sales, support, marketing, and commerce across WhatsApp, Instagram, Facebook Messenger, X, LinkedIn, and websites.
At its core, ChatiWa enables businesses to build specialized AI Agents that can understand customers, use business knowledge, perform actions, and work alongside human teams. Beyond AI Agents, ChatiWa also provides chatbot automation, broadcasting, visual workflows, ecommerce automation, lead generation, a unified team inbox, integrations, APIs, and more—all in one platform.
ChatiWa AI Agents can work in specialized roles such as sales, customer support, lead qualification, ecommerce assistance, appointment handling, and other business workflows.
Agents can use your business knowledge, collect customer information, update data, trigger automation flows and sequences, call external APIs, route conversations to other specialized agents, and hand conversations to human team members when needed.
No. AI Agents are a major part of ChatiWa, but the platform provides much more.
Businesses can create visual chatbot flows, send broadcasts, automate follow-ups and sequences, capture leads, manage conversations through a unified inbox, automate social media interactions, connect ecommerce stores, recover abandoned carts, manage appointments, integrate external applications, use APIs and webhooks, and build complete customer journeys across multiple channels.
This means businesses can combine AI with structured automation instead of depending on AI for every task.
ChatiWa supports WhatsApp, Facebook Messenger, Instagram, X, LinkedIn, and Website Chat for conversational automation and customer engagement.
Businesses can use these channels to automate sales and support, capture leads, run marketing campaigns, deploy AI Agents, and manage customer conversations from one platform.
Yes. ChatiWa can connect conversational channels with ecommerce platforms such as Shopify, WooCommerce, and Salla.
Businesses can automate product discovery, AI-powered recommendations, abandoned cart recovery, order notifications, payment journeys, post-purchase communication, customer support, and WhatsApp catalog experiences.
Yes. ChatiWa is designed for AI and human teams to work together.
AI Agents and automation can handle repetitive conversations and routine tasks, while conversations that need personal attention can be handled by team members through ChatiWa's unified inbox. Teams can access customer information, conversation history, labels, assignments, notes, and other context from one place.
Yes. ChatiWa supports a wide range of integrations and also provides APIs, webhooks, and HTTP API capabilities for custom workflows.
You can connect ecommerce stores, Google Sheets, forms, payment providers, marketing tools, external applications, and your own business systems so conversations can trigger real business actions and keep data synchronized.
No. Most ChatiWa features can be configured using visual tools without writing code.
Businesses can build AI Agents, chatbot flows, campaigns, automations, and customer journeys using the platform's interface. Developers and advanced users can also use APIs, webhooks, and HTTP integrations when deeper customization is required.
ChatiWa offers different plans and capacity levels for businesses of different sizes.
Plan limits can vary based on factors such as subscribers, team members, connected accounts, AI usage, and other platform resources. Businesses can start with the capacity they need and upgrade as their customer base and automation requirements grow.
For exact limits and inclusions, check the current ChatiWa Pricing page.
ChatiWa plans can include unlimited platform message credits depending on the selected package. However, messaging providers such as WhatsApp or other third-party services may apply their own charges separately.
Always check the selected ChatiWa plan and the applicable channel provider's pricing for your specific usage.
Yes. ChatiWa provides White Label and reseller solutions for agencies, entrepreneurs, and SaaS businesses that want to offer customer engagement and automation services under their own brand.
Partners can build their own branded SaaS offering on top of ChatiWa's infrastructure instead of developing an automation platform from scratch.
You can provide your AI Agents with business-specific knowledge such as documents, website content, FAQs, and other approved information.
Agents can use this knowledge as context when answering customers, while workflows can also be designed to transfer conversations to human team members when human assistance is more appropriate.
You can create an account and begin building immediately. Simple AI Agents and automation workflows can be created and tested quickly, while larger multi-agent, ecommerce, or deeply integrated workflows may require additional configuration.
ChatiWa is designed so businesses can start with a simple use case and expand their automation over time.
Do you need any help & support?
Do you need any help & support? Feel free to contact our team anytime.
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