Create. Publish. Reply. Convert.
One powerful workspace to manage WhatsApp conversations, publish social content, automate workflows, and turn every interaction into growth.
From the first creative spark to the final customer reply.
ChatiWa brings publishing, conversation, automation, and action into one continuous workflow.
Design every post without leaving your growth workspace.
Build colorful social posts in a Canva-like studio, use AI assistance, and keep each campaign on brand from one creative canvas.
- Visual post editor
- Reusable campaign creative
- AI-assisted content
Turn one idea into a coordinated publishing plan.
Plan and schedule content for Instagram, Facebook, X, and LinkedIn from a single calendar built for teams.
- Multi-network publishing
- Clear content calendar
- Per-account scheduling
Make every response feel immediate even when your team is offline.
Detect intent, reply to comments, continue in direct messages, and route qualified conversations into the right business action.
- Instagram, Facebook and X replies
- Automated DM follow-up
- Human handoff when it matters
Turn your own website into a direct line to your business.
Create a branded live chat widget, embed it on your website, surface help content and FAQs, and bring every new conversation back into ChatiWa.
- Customizable website widget
- Simple website integration
- Help center and FAQ discovery
Give every customer conversation one shared place to move forward.
Bring WhatsApp, website widget messages, and social DMs into a unified team inbox with assignment, contact context, lead stages, tags, and AI-assisted replies.
- WhatsApp, widget and social conversations
- Agent assignment and conversation status
- Customer context beside every reply
Every contact is different. Market like you know it.
Build precise audiences from the customer signals already inside ChatiWa. Layer conditions, preview matches instantly, and reach the right people without exporting lists or writing queries.
Nested logic
Combine AND/OR groups across profile, lifecycle, messaging, consent, and engagement data.
Live audience preview
See matching contacts and audience share before saving or launching a campaign.
Active or static
Keep membership automatically updated or preserve a fixed audience for one-time sends.
Turn thoughtful follow-ups into lasting customer relationships.
Create tailored WhatsApp drip campaigns that keep every lead engaged. ChatiWa delivers each message on your timeline, while your team stays focused on conversations that need a human touch.
- Send personalized offers at the right moment
- Build multi-step follow-ups that run automatically
- Re-engage customers without repetitive manual work
Build specialized AI agents for every business role.
ChatiWa combines helpful AI, business knowledge, automation, and human ownership—so customers get fast answers without losing the judgment and care of your team.
Specialized AI assistance
Create focused AI experiences for support, sales, qualification, and everyday customer questions.
Intelligent conversation routing
Understand intent and move each request to the right automation or teammate.
Knowledge-powered answers
Use your approved business knowledge to respond with useful, contextual guidance.
Real business actions
Collect details, update customer context, trigger workflows, and hand over when people are needed.
Three clear steps to an always-on customer experience.
Connect
Bring WhatsApp, social conversations, and your website into ChatiWa.
Prepare your AI
Add business knowledge and shape how the assistant should respond.
Automate and deploy
Connect actions, activate the experience, and keep your team in control.
A conversation can update a sheet, book a meeting, or close a sale.
Connect ChatiWa to HubSpot, Zoho CRM, payment gateways, e-commerce stores, and productivity tools already running your business.
HubSpot CRM
2-way contacts & deal sync
Zoho CRM
2-way lead stages & pipelines
Razorpay
Payments and payment links
Shopify
Store and commerce workflows
WooCommerce
Commerce data and actions
Google Sheets
Read and update operational data
Google Calendar
Availability and event scheduling
Build the entire business journey on one visual canvas.
Branch by intent, create a Razorpay payment link, publish to X, update Google Sheets, generate an AI reply, and schedule through Google Calendar.
Six powerful tools.
One customer journey.
No disconnected tabs. Every post, reply, lead, and automation shares the same operating context.
WhatsApp inbox
Manage sales and support conversations from a shared workspace.
Visual automation
Build journeys that combine AI decisions and business actions.
Social post studio
Create polished campaign visuals in the same platform.
Social scheduler
Plan posts across Instagram, Facebook, X, and LinkedIn.
Auto comment replies
Respond to social intent and continue the conversation in DM.
AI conversation layer
Qualify, answer, tag, route, and hand off automatically.
Let AI handle the routine. Keep humans in the moments that matter.
Customer messages flow through WhatsApp or social, ChatiWa understands intent, automation performs the next step, and your team stays in control.
See the full customer journey